Frequently Asked Questions

Frequently Asked Questions

Clear answers to help you make confident financial decisions.

What exactly are surplus funds and how do they arise?

Surplus funds — also called excess proceeds — are the leftover money from a foreclosure sale after the mortgage balance, liens, and related costs have been fully paid. If your property sells for more than what you owed, that remaining amount belongs to you and can be claimed.

What indicates that I might be entitled to surplus funds?

If your property was sold at a foreclosure auction and the sale generated funds above what was owed in debts and fees, you may be eligible to claim the surplus. Our team can help assess your eligibility by reviewing the relevant sale details and court records

Can you explain the process for getting surplus funds released after a foreclosure?

Confirming your eligibility to claim surplus funds after a foreclosure sale.

Collecting the necessary documentation and court records to support your claim.

Preparing and submitting the claim to the appropriate county, court, or state office.

Monitoring and following up to ensure your claim is processed and resolved.

Do I need to pay anything upfront to begin the claim process?

No — we work on a contingency basis, which means you won’t pay anything upfront. We only receive a fee if and when we successfully recover your funds, so there’s no financial risk to you.

How much time does it usually take to recover surplus funds?

The time it takes to recover surplus funds can vary based on how complex your case is and how quickly the county processes claims. In many cases, the process takes several weeks to a few months, and in more involved situations it may take longer. Our team works hard to move things along efficiently and keeps you updated at every step.

Lost & Found ARS

Terms and Conditions

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By accessing and using Lost & Found ARS's website at https://lostandfoundars.com/, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue use of the website.​

We may update these Terms from time to time by posting a revised version on this site, and your continued use of the website after changes are posted constitutes acceptance of the updated Terms.​

SMS Program Description

Lost & Found ARS operates an SMS program that sends occasional promotional and non‑promotional text messages, including surplus‑fund notifications, property alerts, consultation reminders, order or case updates, and other important information related to your inquiry or services requested through our website or contact forms. You will only receive these messages if you explicitly opt in, for example by checking the SMS consent box on our web forms and providing your mobile number.​

After opting in, you may receive a confirmation such as:
“You’re now subscribed to SMS updates from Lost & Found ARS. Expect occasional promotional and non‑promotional texts like property alerts and reminders. Msg & data rates may apply. Reply HELP for help or STOP to unsubscribe.”​

Cancellations

You can cancel the SMS service at any time. Just text "STOP" to the number that is sending you messages. After you send "STOP", we will send a confirmation SMS to let you know you have been unsubscribed and you will no longer receive SMS messages from Lost & Found ARS. If you want to join again, simply sign up as you did the first time (or text "START" if available), and we will resume sending SMS messages to you.​

Help and Support

If you are experiencing issues with the messaging program, reply "HELP" for assistance, or contact us directly:

Email: [email protected]

Phone: (833) 995-7446

Address: Oakland CA

Message Frequency, Rates, and Carriers

Message frequency varies based on your interaction with our services, such as consultation requests, claim activity, and reminders. Message and data rates may apply for any messages sent to you from us and from you to us; please contact your wireless provider for more information about your text or data plan. Our SMS services are supported by most major U.S. carriers, and carriers are not liable for delayed or undelivered messages. You must be at least 18 years of age to participate in our SMS program.​

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Intellectual Property and User Content

Unless otherwise stated, Lost & Found ARS and/or its licensors own the intellectual property rights in all material on this website. You may view the content for your personal use only and may not republish, sell, rent, sub‑license, reproduce, duplicate, or redistribute content from Lost & Found ARS without prior written consent.​

If the site allows you to submit comments or other content, you are responsible for the material you post.

Content posted by users does not necessarily reflect the views of Lost & Found ARS, and we reserve the right (but not the obligation) to monitor and remove content we consider inappropriate, offensive, or in violation of these Terms.​

Links and Third‑Party Sites

Our website may contain links to third‑party websites for your convenience. We are not responsible for the content, policies, or practices of third‑party sites and you access them at your own risk. We may allow certain organizations to link to our website as long as the link is not deceptive, does not imply false sponsorship or endorsement, and fits the context of the linking site.​

Disclaimer and Limitation of Liability

The website and its information and services are provided on an “as is” and “as available” basis, without any warranties as to completeness, accuracy, or continued availability. To the maximum extent permitted by applicable law, Lost & Found ARS disclaims all representations, warranties, and conditions relating to this website and your use of it.​

Nothing in these Terms will limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded under applicable law. Subject to that, we will not be liable for any loss or damage of any kind arising from the use of, or inability to use, this website or its services, especially while the website and information are provided free of charge.

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